Privacy Policy

**Personal Information You Provide** We may collect personal information that you voluntarily provide when you: - Fill out our contact form (name, email address, phone number, message) - Send us an email or contact us via WhatsApp - Request a product quote or catalog **Automatically Collected Information** When you visit our Site, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information is collected using cookies and similar tracking technologies.

We use the information we collect to: - Respond to your inquiries and provide customer support - Send you product information, quotes, or catalogs you have requested - Improve and optimize our website and user experience - Analyze usage trends and monitor the effectiveness of our Site - Comply with applicable laws and regulations - Protect against fraudulent or unauthorized activity

We use cookies and similar technologies to enhance your experience on our Site. Cookies are small data files stored on your device. We use: - **Essential cookies:** Necessary for the Site to function properly - **Analytics cookies:** Help us understand how visitors interact with the Site (e.g., Google Analytics) You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of the Site may not function properly without cookies.

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances: - **Service providers:** Third-party vendors who assist us in operating our Site or conducting our business (e.g., web hosting, analytics), bound by confidentiality obligations - **Legal requirements:** If required by law or in response to valid requests by public authorities - **Business transfers:** In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset - **Protection of rights:** To protect the rights, property, or safety of Pentawin, our customers, or others

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions are retained for a reasonable period to respond to your inquiry and for record-keeping purposes.

Our Site may contain links to third-party websites, including our social media profiles (Instagram, YouTube, WhatsApp). We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us and we will take steps to delete such information.

Depending on your location, you may have certain rights regarding your personal information, including: - The right to access the personal information we hold about you - The right to request correction of inaccurate information - The right to request deletion of your personal information - The right to withdraw consent where processing is based on consent To exercise any of these rights, please contact us using the details below.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a revised "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: **PT Paramita Duta Penta (Pentawin)** Indonesia Email: info@pentawin.id WhatsApp: +62 812 2676 8199 Website: www.pentawin.id